FAQs

For Employers

  • FRIYAY's Earned Wage Access (EWA) solution allows employees to access their earned wages before payday. Employers enroll in the program, and FRIYAY integrates seamlessly with existing payroll systems. Employees can then request their earnings through the FRIYAY app, and funds are instantly transferred to their bank accounts.

  • Companies need to get enrolled to the program by submitting payroll details of employees. Once employees are onboarded and registered on the FRIYAY app, they can start accessing a portion of their salary by a click of a button.

  • FRIYAY is a zero-cost program for the company to roll out and no risk for the company as the funding for the program will be from us.

  • FRIYAY does not charge any subscription or recurring fee, just a minimal transparent fee for per withdrawal beared by the employee.

  • It can be as fast as within weeks once we connect and integrate with your HRMS.

  • Yes. The data transmission is encrypted and PDPA compliant just like any of your HRMS.

  • FRIYAY is designed to free up cashflow for employees’ day-to-day financial or emergency needs. Many measures has been set in place to ensure it is self-regulating. Get in touch with us if you like to find out more.

  • Our HR dashboard allows you to activate and deactivate an employee with ease.

  • No it is not a loan and does not incur any accrued interests, late fees or hidden charges. Employees would be drawing on their salaries as they earned it.

  • Sure, get in touch with us and we could set you up for a portion of your employees.

  • FRIYAY offers several benefits for employers, including:

    • No setup or monthly fees.

    • Increased employee satisfaction and productivity.

    • Easy and secure integration with existing HR systems.

    • Improved retention rates and reduced employee turnover.

  • FRIYAY integrates with your existing payroll system, and there is no disruption to your current payroll process. The platform handles all employee withdrawals, and reconciliation happens automatically on the next payday.

For Employees

  • Any employee working for a registered company in Singapore.

  • No it is as normal. Whatever amount that is being withdrawn early will be deducted from your next salary.

  • No it doesn’t as it is not a loan. It is just accessing salary that you have already earned.

  • Money will be sent to your salary crediting bank account within 24 hours of a withdrawal request.

  • It is available for download in the Apple or Google Play stores.

  • FRIYAY allows you to access your earned wages anytime, before your scheduled payday. Simply download the FRIYAY app, register, and request your earnings instantly. The funds will be transferred to your bank account within minutes.

  • FRIYAY charges a small transaction fee for each wage withdrawal. This fee is transparent and will be displayed on the app before you confirm your transaction. Some employers may choose to subsidize or cover this fee for their employees.

  • To sign up, download the FRIYAY app from the App Store or Google Play. Enter your personal information and employer details, and you will be ready to access your earned wages instantly.

  • Yes, FRIYAY uses the latest security technology to protect your data. All transactions and personal information are encrypted, and we comply with strict data protection regulations.

  • The amount you can withdraw is based on the wages you have earned up to that point in your pay cycle. The app will display your available balance, and you can choose the amount you wish to withdraw.

  • If you change jobs or your employer decides to discontinue the FRIYAY service, your access to the app will be restricted. However, you can always suggest FRIYAY to your new employer or contact our support team for further guidance.

For HRs

  • FRIYAY integrates seamlessly with your existing HR and payroll systems. After signing up through the HR portal, you’ll upload employee details, and our platform will automatically calculate earned wages and allow withdrawals. The setup process is simple and quick, and we’ll provide support if needed.

  • You’ll need to upload basic HR records, including employee names, contact details, and payroll information (e.g., salary, payment cycles) to ensure accurate tracking of earned wages and eligibility for withdrawals.

  • Yes, HR can customize the withdrawal percentage and the time period within which employees can access their wages. This flexibility allows you to tailor the benefit to fit your company’s policies and employee needs.

  • Once FRIYAY is set up, you’ll have access to an admin dashboard where you can monitor employee registration, withdrawal eligibility, and all withdrawal transactions. The dashboard provides real-time insights into the use of FRIYAY by your workforce.

  • Yes, FRIYAY complies with all relevant data protection regulations, including PDPA and GDPR. We use secure encryption to protect employee data and ensure the privacy and security of all sensitive information.

  • FRIYAY runs independently of your payroll cycles. Employees withdraw their earned wages through FRIYAY, and the withdrawals are reconciled during the next payroll cycle. This way, there’s no disruption to your existing payroll processes.

  • No, FRIYAY is designed to reduce your workload. By automating wage access, you’ll experience fewer payroll inquiries and requests for salary advances, freeing up your time for strategic HR initiatives.

  • Yes, through the FRIYAY admin portal, you can track important metrics such as employee participation, the number of withdrawals, and overall usage. These insights can help you measure the impact of FRIYAY on employee satisfaction and financial wellness.

  • The implementation process is quick and straightforward. Once your company enrolls, you can sign up through the HR portal, upload employee details, customize settings, and start tracking usage within days.

  • If you need assistance with FRIYAY, our support team is available to help. You can reach out through the chat widget at the bottom right of our website.